Terms of service

Last Updated: November 19, 2025

Welcome to Muvidha. By accessing or purchasing from our platform, you agree to the following Terms of Service. Please read them carefully.

1. General Conditions

  • By placing an order with Muvidha, you confirm that you are at least 18 years old or have parental/guardian permission to use our services.

  • We reserve the right to refuse service to anyone for any reason.

  • Product prices, availability, and policies may change at any time without notice.

2. Product Information

  • We aim to provide accurate product descriptions, images, sizes, and details.

  • However, slight variations in colors or appearance may occur due to screen settings or manufacturer updates.

3. Orders & Payments

  • Once an order is placed, you will receive a confirmation via email or WhatsApp.

  • Payments can be made online or via Cash on Delivery (if enabled).

  • Muvidha is not responsible for any failed transactions caused by third-party payment gateways.

4. Shipping

  • Orders are processed within 1–3 business days.

  • Delivery times vary based on location and courier partners.

  • Full shipping details are available in our Shipping Policy.

5. Returns & Refunds

  • Returns are accepted only for defective products or wrong item/size delivered.

  • Refunds are processed within 7 working days after inspection of the returned product.

  • For more details, refer to our Refund Policy.

6. User Responsibilities

When using our website or placing an order, you agree to:

  • Provide accurate personal and shipping details

  • Not use false information

  • Not misuse our website, services, or content

  • Not engage in fraudulent activity

7. Intellectual Property

  • All content on our website — including logos, images, text, and designs — is the property of Muvidha.

  • You may not copy, reproduce, or use any material without written permission.

8. Third-Party Services

Our website may include links to third-party platforms such as:

  • Instagram: instagram.com/muvidha-india

We are not responsible for the content, terms, or practices of these third-party sites.

9. Limitation of Liability

Muvidha is not liable for:

  • Delays caused by courier partners

  • Incorrect addresses provided by customers

  • Product misuse or damages after delivery

  • Technical issues on the website

Your use of our services is at your own risk.

10. Privacy

Your personal information is handled according to our Privacy Policy.
By using our services, you consent to the collection and use of your data as described there.

11. Changes to Terms

We may update these Terms of Service at any time.
Any changes will be posted on this page with a revised date.

12. Contact Us

For questions regarding these terms, reach out to:

Muvidha
📞 93636 47833
📧 muvidhas@gmail.com
📍 Salem Road, Opp. Hyundai Showroom, Swamy Nagar, First Floor,
Murugan Kovil, NVK Complex, 637001 Namakkal, Tamil Nadu, India